Terms of service

OVERVIEW

This website is operated by Savanna Paws. Throughout the site, the terms “we,” “us,” and “our” refer to Savanna Paws. We offer this website, including all information, tools, and services available, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing from us, you engage in our Service and agree to be bound by these Terms of Service (“Terms”), including any additional terms and policies referenced herein or available by hyperlink. These Terms of Service apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, and content contributors.

Please read these Terms carefully before accessing or using our website. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms.

Any new features or tools added to the store shall also be subject to these Terms of Service. You can review the most current version at any time on this page.

We reserve the right to update, change, or replace any part of these Terms by posting updates on our website. It is your responsibility to check this page periodically for changes. Continued use of or access to the website after any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides the online e-commerce platform allowing us to sell our products and Services to you.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you confirm that:

  • You are at least the age of majority in your state or province of residence; OR
  • You are the age of majority and have given consent for your minor dependents to use this site.

You may not use our products or services:

  • For any illegal or unauthorized purpose.
  • In violation of any local, national, or international laws, including copyright regulations.
  • To transmit worms, viruses, or malicious code.

A breach or violation of any Terms will result in immediate termination of your access to our Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone, at our sole discretion, if we believe the request violates our policies, legal obligations, or ethical business practices.

By using this site, you understand that:

  • Your content (excluding credit card details) may be transferred unencrypted across networks.
  • Credit card information is always encrypted during transmission.
  • You agree not to reproduce, duplicate, copy, sell, or exploit any part of the Service without explicit written permission from us.

SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

  • We are not responsible if information on this site is inaccurate, incomplete, or outdated.
  • The material on this site is for general information purposes only and should not be relied upon without consulting other sources.
  • Historical information is provided for reference only and may not reflect current offerings.
  • We reserve the right to modify site content at any time but are not obligated to update information.

SECTION 4 - MODIFICATIONS TO SERVICE AND PRICES

  • Prices for our products may change without notice.
  • We reserve the right to modify or discontinue any part of our Service without prior notice.
  • We shall not be liable for any modifications, price changes, or service disruptions.

SECTION 5 - PRODUCTS OR SERVICES

  • Some products or services may be available exclusively online and are subject to return or exchange only under our Refund Policy.
  • We reserve the right to limit product sales on a case-by-case basis, including geographic and jurisdictional restrictions.
  • We do not warrant that product descriptions, colours, or images will match real-life appearances.

SECTION 6 - BILLING AND ACCOUNT INFORMATION

  • We reserve the right to refuse or cancel any order.
  • If we make a change or cancel an order, we may notify you via email or phone.
  • You agree to provide current, complete, and accurate account details to process transactions efficiently.

SECTION 7 - THIRD-PARTY LINKS

  • Some website content may contain third-party links to external websites.
  • We are not responsible for evaluating third-party content and do not guarantee its accuracy or safety.
  • Any transactions with third parties are at your own risk.

SECTION 8 - PROHIBITED USES

In addition to other restrictions, you are prohibited from using this site to:

  • Engage in fraudulent, unlawful, or harmful activities.
  • Violate intellectual property rights.
  • Transmit malware, spam, phishing, or hacking attempts.

We reserve the right to terminate access for violations.

SECTION 9 - DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY

  • We do not guarantee that our Service will be uninterrupted, secure, or error-free.
  • We are not liable for damages, including lost profits, lost data, or indirect losses caused by using our Service.

SECTION 10 - GOVERNING LAW

These Terms of Service and any related agreements shall be governed by and construed in accordance with Australian law.

SECTION 11 - CHANGES TO TERMS OF SERVICE

You can review the most current version of these Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms without notice.

SECTION 12 - CONTACT INFORMATION

If you have any questions about these Terms of Service, please contact us at:

Email: hello@savannapaws.com.au
ABN: 27 540 905 947